ИСО 9001
14001·45001
Системы управления
32%
Снижение энергопотребления (освещение)
18%
Экономия сжатого воздуха
100%
Уровень соответствия ESD
95%
Завершение обучения безопасности
Для министерств образования, мировых брендов и групп корпоративных закупок,
Качество продукции-это только часть уравнения. Они также спрашивают: Соблюдает ли завод экологические нормы? Безопасно ли рабочее место? Справедливо ли отношение к работникам? Вы можете это доказать?
В Qtenboard ответственное производство интегрировано в производственные операции посредством экологического контроля, проектов по энергоэффективности, управления безопасностью на рабочем месте, защиты сотрудников и постоянного улучшения соответствия. Эта статья представляет нашу структуру ESG-не как маркетинговые заявления, а как Проверенные доказательства for your supplier assessment.
2. Структура управления и соблюдения ЭСУ
2,1 Ответственность руководства
- Управление фабрики: Распределение ресурсов, постановка целей, обзор руководства
- Команда EHS:Управление окружающей средой, охраной здоровья и безопасностью, обучение, инспекции объектов
- Качественная команда: Соответствие продукции, входящий контроль материалов, проверки качества поставщиков
- Команда HR: Трудовые договоры, рабочее время, компенсация, льготы, механизм рассмотрения жалоб
- Группа закупок: Кодекс поведения поставщиков, соблюдение требований к материалам, риск цепочки поставок
- Команда продукции: Выполнение на месте, энергосбережение, сегрегация отходов, безопасные операции
2,2 Политика и управленческие документы
Доступно для проверки заказчиком (в зависимости от NDA и объема проекта):
- Политика экологического менеджмента
- Политика охраны труда и безопасности
- Кодекс поведения
- Политика по борьбе с принудительным трудом
- Политика по борьбе с детским трудом
- Антидискриминация и политика равных возможностей
- Антивзяточничество и политика деловой этики
- Кодекс поведения поставщика
- Механизм разоблачения/жалоб
- Процедура экстренного реагирования
- Процедура управления отходами
- Политика конфликтных минералов (см. Раздел 7,4)
2,3 Текущие сертификаты
| Площадь |
Стандарт/требование |
Информация сертификата |
| Управление качеством |
ИСО 9001:2015 |
# QMS-2024-1122, TÜV Rheinland, действительно до 2027 года |
| Экологический менеджмент |
ИСО 14001:2015 |
# EMS-2024-3344, TÜV Rheinland, действительно до 2027 года |
| Охрана труда & безопасность |
45001:2018 ИСО |
# OHS-2024-5566, TÜV Rheinland, действительно до 2027 года |
| Product chemical compliance |
RoHS, REACH, Halogen‑free |
Declarations and test reports available per product model |
| Waste & emissions |
Local environmental permits |
Permit #EP-2024-001 (Shenzhen site), valid through 2026 |
Certificates, permits and audit documents should be reviewed by customers according to the applicable factory site, product model, target market and project requirements.
3. Environmental Management and Pollution Control
3.1 Environmental Aspects of IFPD Manufacturing
- SMT process: flux, solder paste, cleaning agents, electronic waste
- Metal processing and surface finishing (outsourced to certified suppliers where not in‑house)
- Assembly and packaging: paper cartons, foam, plastic film, wooden pallets
- Energy consumption: aging test racks, compressed air, HVAC, lighting
- Product lifecycle: RoHS, REACH, WEEE compliance for EU and other regulated markets
3.2 Wastewater Management
Production wastewater generation is limited by our process scope. Where wastewater is generated (e.g., from cleaning and cooling systems), it is managed as follows:
- Separate collection for industrial and domestic wastewater
- On‑site pretreatment (neutralization, sedimentation) where applicable
- Third‑party testing per local regulatory requirements
- Documented disposal or discharge records with regulatory permits
- Corrective action process for any abnormal test results
3.3 Air Emissions and Dust Control
- SMT soldering fumes: local exhaust with filtration, filter replacement logs
- Metal‑processing dust: dust collectors and ventilation, regular maintenance
- VOC management (adhesives, cleaning agents): enclosed handling and carbon filtration
- Third‑party stack emission tests performed per regulatory schedule
3.4 Waste Classification and Responsible Disposal
- General waste: paper, packaging film, foam → municipal disposal
- Recyclables: cardboard, metals, clean plastics → licensed recyclers
- Electronic scrap: defective PCBA, cables, obsolete modules → certified e‑waste recyclers
- Hazardous waste: used solder paste, flux containers, chemical packaging, waste oil → stored in designated area, transferred to licensed hazardous waste treatment companies, with manifests retained
4. Energy Efficiency and Resource Reduction
4.1 Energy Management Objectives
- Reduce energy consumption per unit of output
- Improve efficiency of compressed air, HVAC, lighting and aging test systems
- Use data to support continuous improvement and customer ESG inquiries
4.2 Energy‑Efficient Measures
- LED lighting with zone and motion sensors (entire Shenzhen site)
- Variable‑frequency drive (VFD) compressors and leak detection program
- Compressor heat recovery for water heating
- HVAC zoning and temperature set‑point optimization
- Aging rack scheduling and standby management
- Preventive maintenance to reduce idle machine run‑time
- Daylight harvesting and roof insulation
4.3 Quantified Energy Savings
| Project |
Исходный показатель |
Action |
Результат |
| Lighting upgrade |
45,000 kWh/month |
LED + zone control |
−32% (to 30,600 kWh) |
| Compressed air system |
0.28 kWh/unit output |
VFD + leak repairs |
−18% (to 0.23 kWh/unit) |
| Aging test management |
2.4 kWh per unit tested |
Scheduling + standby control |
−12% (to 2.1 kWh/unit) |
4.4 Carbon Footprint Awareness
We are in the process of quantifying our carbon footprint in alignment with customer ESG reporting requirements. Energy‑saving projects described above contribute to direct emission reduction. Project‑specific carbon data (Scope 1 and 2) can be discussed on a case‑by‑case basis. We do not currently claim third‑party verified carbon neutrality, but we are committed to transparent measurement and reduction.
5. Occupational Health, Safety and ESD Protection
5.1 EHS Management System
- Job hazard identification and regular risk assessments
- New employee, job‑transfer and special‑operation training
- PPE issuance, usage checks and replacement schedules
- Equipment inspection, maintenance, lockout/tagout (LOTO) where applicable
- Chemical labeling, SDS management and storage requirements
- Safety patrols, hazard rectification and closure verification
- Incident and near‑miss reporting with root‑cause analysis
- Emergency response plans, fire drills and evacuation drills
5.2 ESD Control System
- ESD‑sensitive area identification and signage
- Antistatic flooring, workbench mats, wrist straps, footwear and grounding systems
- Daily wrist strap and footwear continuity checks
- Humidity monitoring where applicable
- ESD‑safe packaging, totes and material handling
- Personnel training and entry requirements for ESD zones
- Periodic ESD audits and corrective action process
5.3 Equipment, Fire and Emergency Safety
- Machine guards, emergency stops and operation certification
- Fire extinguishers, hydrants, smoke detectors, alarms, emergency lighting – inspected monthly
- Flammable materials, lithium‑ion batteries, chemicals stored in designated cabinets with SDS
- Evacuation routes, assembly points and drill schedules (quarterly)
- Emergency response for power outage, fire, chemical spill, extreme weather
5.4 Safety Performance Metrics
| Метрика |
Определение |
Latest Result |
| Safety training completion rate |
Trained employees ÷ required employees |
95% (Q3 2024) |
| Уровень соответствия ESD |
Passed ESD checks ÷ total checks |
100% (last 6 months) |
| Corrective‑action closure rate |
Closed actions ÷ total actions |
98% (monthly average) |
| Emergency drill completion |
Completed drills ÷ planned drills |
100% (quarterly) |
Lost‑time injury frequency is monitored internally; detailed data available under NDA for qualified customers.
6. Employee Welfare, Labor Practices and Human Rights
6.1 Fair Employment Principles
- All employment is voluntary – no forced, bonded, prison or trafficked labor
- No child labor – age verification procedures in place
- No discrimination based on gender, age, ethnicity, nationality, religion, disability, marital status, or other protected characteristics
- Legal employment contracts specifying job, wages, hours, benefits and termination conditions
- Prohibition of harassment, abuse, threats and inhumane treatment
- Confidential grievance and reporting mechanisms with non‑retaliation policy
6.2 Working Hours and Compensation Management
- Working hours and overtime managed per local labor laws and customer codes of conduct
- Electronic timekeeping system tracks regular hours, overtime, rest days and leave
- Overtime is voluntary, pre‑approved and within legal/policy limits
- Wages, overtime pay, statutory benefits and payment cycles are clearly documented
- Payslips, time records and payroll data available for customer audits (subject to privacy laws)
- Production planning minimizes reliance on excessive overtime
6.3 Employee Welfare and Development
- Statutory social insurance, paid leave, holiday benefits, meal and accommodation support
- Regular health checkups for applicable roles
- Canteen, rest areas, dormitory and commuting support (where applicable)
- Skills training, internal promotion and job rotation opportunities
- New‑hire induction, quality, safety and ESD training programs
- Employee satisfaction surveys and regular communication meetings
6.4 Grievance, Whistleblowing and Non‑Retaliation
- Multiple reporting channels: supervisor, HR, anonymous suggestion box, hotline, email
- Coverage: labor rights, safety, discrimination, harassment, corruption and other misconduct
- Investigations conducted by designated personnel with documented case tracking
- Non‑retaliation policy clearly communicated to all employees
- Anonymous reports are accepted and investigated without tracing the reporter
- Channels support Chinese and English; other languages available per project
7. Responsible Supply Chain and Product Compliance
7.1 Supplier Responsibility Management
- Key suppliers (panels, touch, PCBA, power, packaging) are assessed for quality, environment, labor and ethics
- Suppliers are required to sign and adhere to our Supplier Code of Conduct
- Quarterly performance reviews include compliance indicators
- Corrective action plans for any quality, delivery or compliance deviations
- On‑site audits or third‑party assessments for high‑risk suppliers
- Procurement decisions balance quality, delivery, cost, compliance and continuity
7.2 Responsible Materials and Chemical Compliance
- BOM‑level control for restricted substances (RoHS, REACH, Halogen‑free, customer‑specific lists)
- Suppliers provide test reports, declarations or third‑party data for high‑risk materials
- Engineering change orders trigger re‑evaluation of chemical compliance and certification impact
- Material compliance records retained for customer audits and market access
7.3 Packaging and End‑of‑Life Considerations
- Packaging design balances protection with material reduction
- Use of recyclable materials (paper, metals, certain plastics) where feasible
- Provide packaging material information to customers to support local recycling compliance
- For EU and other regulated markets, assist customers in understanding WEEE, RoHS, REACH and packaging waste obligations
Compliance responsibilities may vary by market, importer of record, product configuration and local regulations. Project‑specific requirements should be confirmed before shipment.
7.4 Conflict Minerals Policy
Qtenboard supports and complies with the U.S. Dodd‑Frank Act Section 1502 and the EU Conflict Minerals Regulation. We require key component suppliers (panels, touch modules, PCBA, power supplies) to complete the Responsible Minerals Initiative (RMI) Conflict Minerals Reporting Template (CMRT) or equivalent declaration. We do not knowingly source from smelters identified as non‑compliant with responsible sourcing standards. Our Conflict Minerals Policy is available upon request.
8. ESG Metrics and Continuous Improvement
8.1 KPI Dashboard
| Категория |
КПЭ |
Latest Data (Q3 2024) |
| Energy |
kWh per qualified unit |
12.4 kWh (down 8% YoY) |
| Energy |
Energy savings from projects |
32% (lighting), 18% (compressed air) |
| Waste |
Recycling rate (general waste) |
68% (target 75% by 2025) |
| Waste |
Hazardous waste compliance |
100% documented disposal |
| Safety |
Training completion rate |
95% |
| Safety |
ESD audit pass rate |
100% |
| Safety |
Corrective‑action closure |
98% |
| Labor |
Working‑hour compliance |
100% (no violations in audits) |
| Labor |
Grievance closure rate |
100% (all cases closed within 30 days) |
| Supply chain |
Supplier code acceptance |
98% of key suppliers signed |
8.2 Continuous Improvement Cycle (PDCA)
Identify risk
→
Set target & plan
→
Implement
→
Measure & audit
→
Correct & standardize
→
Review & next target
9. ESG Factory Audit Package
9.1 Documents Available for Customer Review
- ISO 9001, 14001, 45001 certificates (TÜV Rheinland)
- Environmental permits and emission monitoring records
- Waste classification, transfer and disposal documentation
- Energy consumption reports and project savings summaries
- EHS risk assessments, safety patrol logs and corrective action trackers
- ESD control procedures, audit records and training logs
- Fire inspection and emergency drill records
- Employee training, working hours, payroll and contract samples (anonymised)
- Code of Conduct, anti‑forced labor, anti‑child labor and grievance policies
- Supplier Code of Conduct, conflict minerals policy, RoHS/REACH declarations
- Third‑party audit reports and CAPA/closure status (where available)
9.2 Suggested Factory Audit Route
1. Opening meeting – ESG policies, certificates and KPI trends
2. Waste & chemical storage – segregation, hazardous waste area, SDS, spill kits
3. Air emission controls – exhaust, filtration, maintenance logs
4. Energy systems – LED lighting, VFD compressors, aging rack scheduling
5. ESD areas – wrist straps, grounding, packaging, audit records
6. Production safety – PPE, machine guards, SOPs, fire extinguishers
7. Employee interviews – anonymous, voluntary, with translator if needed
8. HR & payroll records – contracts, timecards, payslips (sampled)
9. Supply chain files – supplier code acceptance, CMRT, RoHS/REACH
10. Closing meeting – findings, corrective action plan, next steps
10. Case Study: Energy and Safety Improvement Project (2023–2024)
💡 Shenzhen Site: Lighting Upgrade + Compressed Air Optimisation
Background (Q4 2023): The Shenzhen factory’s lighting and compressed air systems were identified as the largest energy consumers. Simultaneously, the EHS team noted that aging test racks were running at full capacity regardless of actual demand, causing unnecessary energy waste.
Actions:
- Replaced all 1,200 fluorescent tubes with LED luminaires with motion sensors and zone control
- Installed VFD (variable‑frequency drive) on the main air compressor and conducted a leak detection campaign (repaired 23 leaks)
- Implemented a scheduling system for aging racks – racks now run only when needed, with standby mode
- Provided energy‑saving training to all shift leaders and maintenance staff
- Enhanced ESD and PPE patrols as part of the safety improvement
Measurable results (Q3 2024):
- Lighting energy use: 45,000 kWh/month → 30,600 kWh/month (−32%)
- Compressed air energy per unit output: 0.28 kWh/unit → 0.23 kWh/unit (−18%)
- Aging rack energy: 2.4 kWh/unit → 2.1 kWh/unit (−12%)
- ESD audit pass rate: maintained at 100% for 6 consecutive months
- Safety training completion rate: increased from 88% to 95%
Customer value: These improvements provide auditable evidence for customer ESG questionnaires, tender documents, and on‑site factory audits. The project also reduced operational costs and improved the working environment.
11. Frequently Asked Questions
What environmental certifications does Qtenboard hold?
We are certified to ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 by TÜV Rheinland (certificates #QMS-2024-1122, #EMS-2024-3344, #OHS-2024-5566). All are valid through 2027.
Does Qtenboard have a conflict minerals policy?
Yes. We require key component suppliers to complete the RMI CMRT or equivalent declarations. We support the U.S. Dodd‑Frank Act and EU Conflict Minerals Regulation. Our policy is available upon request.
How do you manage employee working hours and overtime?
We use electronic timekeeping and follow local labor laws. Overtime is voluntary, pre‑approved and limited. Our production planning avoids excessive overtime. Records are available for customer audits.
What ESD protection measures do you have?
ESD‑sensitive areas are equipped with grounded mats, wrist straps, footwear testers, humidity control and ESD‑safe packaging. Daily checks and periodic audits maintain a 100% compliance rate.
Can customers conduct a factory audit?
Yes. We welcome customer audits. We provide an audit package with ESG policies, KPI data, and a structured site walk‑through. Please contact our ESG team to schedule.
Do you provide carbon footprint data?
We are in the process of quantifying Scope 1 and 2 emissions. Project‑specific carbon data can be provided on a case‑by‑case basis. Energy‑saving projects are already reducing our direct emissions.
🌱 Ready for a responsible manufacturing partnership?
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📧 Info@qtenboard.com
· 🌐 www.qtenboard.com
· 💬 WhatsApp: +86‑181-2471-3748