Most OEM/ODM suppliers you'll talk to are trading companies with a phone and a spreadsheet of subcontractors. Qtenboard is not that. We are a vertically integrated interactive display manufacturer — and that difference shows up directly in your unit cost and your lead time.
Here's what "vertically integrated" actually means for you as a buyer: we don't outsource our plastic enclosures to a third-party mold shop. We buy raw plastic pellets, run our own injection molding lines, and produce every housing you see on our interactive whiteboards, digital signage, and kiosks in-house. There's no middleman marking up the mold work, no waiting in someone else's production queue, and no guessing whether a factory "partner" will prioritize your small order over a bigger one.
This is also exactly why we can offer zero mold fees and fast turnaround on public-mold customization. When the tooling is already sitting on our own factory floor, changing a color or adjusting a small structural detail doesn't require us to negotiate with an outside supplier or add a markup — it's an internal production instruction, not a new procurement contract.
Our campus includes SMT production lines, fully automated assembly lines, dust-free bonding workshops, and dedicated aging/stress-test laboratories — meaning every board that leaves our factory has already been through structural strength testing, touch-accuracy calibration, acoustic testing, and long-duration aging tests before it ever reaches your customer.
Not every customer needs the same depth of customization, and not every customization level should cost the same or take the same time. We've structured our OEM/ODM service into four clear tiers, so you know exactly what you're asking for before you send an inquiry.
At the firmware and software level, Qtenboard holds full in-house development rights. That means boot animation, brand logo, UI theme, wallpaper, and even regional language packs can be customized without waiting on a third party or a mold cycle. This is the only tier where a single unit can be branded exactly to your specification — which makes it the natural starting point for a distributor testing a new market before committing to a bulk order.
Real example: we've added a full Thai-language pack with OCR handwriting recognition for a regional customer — this kind of localization work happens entirely on our side, at the software layer, with no hardware changes required.
Because we injection-mold our own enclosures from raw plastic pellets, changing the color, adding your logo via silk-screen printing, or applying custom labels on our existing mold shapes costs us almost nothing extra to produce — and we pass that saving on to you. This is where our vertically integrated production really pays off for a customer who wants a distinct look without paying for new tooling.
This tier still uses our existing (public) tooling, so there's still no mold fee — but because it involves swapping physical components rather than just cosmetic finishing, we set a 50-unit minimum order. Two things typically fall under this tier: front button layout (rearranging combinations of power, volume, home, source, back, menu, eye-protection, and reset keys using our existing button molds) and mounting bracket interfaces such as VESA patterns.
Here's something most factories can't do. When a customer needs a different port configuration or added functionality, our first move isn't to redesign the housing — it's to match you with a different motherboard solution that already supports what you need. We carry multiple mainboard options, so a large share of "hardware" requests get solved by board selection rather than a structural change. That keeps your cost down and your lead time short, without ever touching the mold.
If your goal is a product structure that's completely different from anything currently on the market — a shape, a proportion, or an industrial design that's entirely your own — this is the tier for you. It requires opening private tooling, which comes with a mold fee and a longer production timeline than any of the tiers above.
This level typically fits brands with a clear annual purchasing plan rather than a one-time trial order, since the mold investment only makes sense when it's amortized across meaningful volume.
We're a display manufacturer, not a packaging factory, so custom printed cartons are handled through outside print partners and do carry a minimum order threshold. We'd rather tell you that upfront than let you find out after you've already asked for a quote. Here's exactly how it breaks down:
| What You Want | How We Handle It | Minimum Order |
|---|---|---|
| Brand visibility on small orders (under 200 units) | Custom sticker applied directly to the standard carton | No minimum |
| Fully printed carton with your logo/branding | Custom carton printing through our packaging partner | 200 units |
| No branding requirement | Standard Qtenboard packaging | No minimum |
In other words — if your order is under 200 units but you still want your logo visible on the box, we won't tell you it's impossible. We'll put your logo on a sticker and apply it directly to the standard carton, at no extra threshold. Full custom carton printing only kicks in once you're ordering at a scale where a print run makes sense.
Customization freedom isn't the same across every product we make. Here's an honest breakdown by category, so you know what to ask for before you send a spec sheet.
This is where our OEM/ODM program goes furthest. Beyond the four tiers above, the following functional customizations are available on our higher-performance platforms — we match you to the right chipset based on which of these features you actually need, rather than selling you a fixed model number.
All of the higher-end features above are built on our more powerful processing platforms — we handle the chipset matching internally based on which functions you actually want, so you tell us what the board needs to do, and we recommend the platform that gets you there.
Digital signage is our most flexible product line for customization. Color, interface configuration, weatherproof rating for outdoor units, boot logo, and silk-screened branding can all be customized for a reasonable added cost — without the larger minimum order quantities you'll run into on the whiteboard line.
Kiosks give you the most room to build a product around your specific use case. Card readers, receipt printers, and barcode scanners can all be added and combined based on your application — payment, queuing, or information display. And because kiosks are built to sit in public, unattended environments, we offer both a metal-body and a plastic-body construction path, so you can match the enclosure to your budget and your deployment environment rather than being locked into one material.
We'll be straightforward here: this product line has the least amount of structural customization of anything we make, and that's intentional. LCD video wall technology is highly standardized across the industry, so instead of offering deep structural customization, we focus on helping you match the right model from our existing lineup to your installation — screen size, bezel width, and mounting method (wall-mounted or floor-standing) being the main variables.
If your project needs a genuinely unique structure at this product line, that would move into our Tier 3 private-mold conversation — but for the vast majority of video wall projects, matching an existing configuration gets you a better price and a faster lead time.
Most OEM factories stop at the hardware. We don't. Alongside every display we manufacture, we offer a full software stack — content management, device management, payments, and data reporting — so you don't have to go hunting for a separate software vendor to complete your product.
The idea here is simple: instead of being "a factory that sells hardware," we can be the single point of contact for your entire product — content management, device fleet monitoring, payment flow, and reporting all included, so you're not stitching together three different vendors to launch one product line.
| Product Line | Customization Freedom | Typical MOQ | Mold Fee? |
|---|---|---|---|
| Interactive Whiteboard | High — software, external accessories & appearance | Software: 1 unit · Structure: 50 units | Only for deep structural / private-mold changes |
| Digital Signage | High — color, interface, IP rating, logo | Low, added cost per customization | Usually none |
| Kiosk | Highest — full peripheral & material freedom | Depends on peripheral configuration | Only for custom shell design |
| LCD Video Wall | Lower — matched to existing model lineup | Matched by model | Usually none |
Not for public-mold customization. Color changes, logo printing, and button-layout adjustments use our existing tooling and carry no mold fee. Mold fees only apply to Tier 3 private, fully custom structural development.
One unit. Boot logo, UI theme, wallpaper, and language pack customization happen at the software level, so there's no MOQ and no mold-related wait time.
Yes. For orders under 200 units, we apply a custom sticker with your branding directly to the standard carton at no extra threshold. Fully custom printed cartons require a 200-unit minimum.
Yes. We offer both a metal-body and a plastic-body construction path for kiosks, so you can choose based on your budget and deployment environment.
It depends on design complexity, but it always runs through five stages: design confirmation, mold opening, first sample, mold revision, and mass production. Because of the tooling investment involved, this tier is best suited to brands with a clear annual purchasing plan rather than a one-time trial order.
The right tier — and the right MOQ — depends on your product line and how deep your customization needs go. Send us your requirement list and we'll get back to you with a clear, honest evaluation within 24 hours.
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